SHIPPING POLICY

Website: https://flydoze.store
Last Updated: October 6, 2026

1. SCOPE OF THIS POLICY

This Shipping Policy governs the shipping and delivery terms applicable to all orders placed through https://flydoze.store.

By placing an order, you acknowledge and agree to the terms set forth in this Policy, subject to your statutory consumer rights under applicable law.

2. ORDER PROCESSING

Our order fulfillment process consists of the following stages:

1. Order Activation

After your purchase is completed, it may take up to 2 business days for your order to be registered and properly activated in our system.

2. Processing

Once activated, your order enters the preparation, verification, and packaging stage. This process may take up to 5 business days and includes internal quality checks and logistical arrangements.

3. Shipping and Delivery

Once processing is complete, your order is handed over to the shipping carrier. The estimated delivery time is up to 7 business days.

3. ESTIMATED TOTAL DELIVERY TIME

Under normal circumstances, the total estimated delivery time may be up to 14 business days from the date of purchase, broken down as follows:

• Up to 2 business days: Order activation.

• Up to 5 business days: Order processing.

• Up to 7 business days: Shipping and delivery.

These timeframes are estimates and do not guarantee delivery on a specific date. All delivery estimates remain subject to applicable consumer protection laws.

4. PEAK SEASONS AND EXTRAORDINARY CIRCUMSTANCES

During periods of exceptionally high demand, such as Black Friday, Christmas, New Year's, Mother's Day, and other holiday or promotional seasons, or under extraordinary circumstances such as carrier congestion, supply chain disruptions, severe weather, or similar events, delivery times may be extended by up to 30 business days from the date of purchase, subject to applicable law.

In these circumstances:

• We will make every reasonable effort to ship your order as soon as possible.

• Where possible, we will notify you by email of any anticipated delays.

• If your order has not been delivered within the applicable timeframe, you may contact our customer support team, and we will work with you to determine an appropriate solution.

These extensions do not override any mandatory delivery deadlines or statutory rights that apply to your purchase.

5. SHIPPING DELAYS

To the extent permitted by applicable law, FlyDoze is not responsible for delays arising from:

• Shipping carriers.

• Customs clearance procedures.

• National or international holidays.

• Periods of exceptionally high demand, as described in Section 4.

• Force majeure events or other circumstances beyond our reasonable control.

• Incorrect or incomplete shipping addresses provided by the customer.

• Logistical disruptions beyond our reasonable control.

In the event of significant delays, FlyDoze may notify customers using the contact information provided with their orders.

Nothing in this section excludes any liability or consumer rights that cannot legally be excluded or limited.

6. SHIPPING ADDRESS

You are responsible for providing a correct, complete, and up-to-date shipping address.

FlyDoze is not responsible, to the extent permitted by applicable law, for losses, delays, or failed deliveries caused by incorrect or incomplete information provided by the customer.

If an order is returned to us because the shipping address was incorrect or incomplete:

• You may be required to cover the reasonable cost of reshipping the order, where permitted by applicable law.

• Alternatively, you may request cancellation of the order, in which case any deductions for shipping or logistical costs will be subject to applicable law and your statutory consumer rights.

Please contact us promptly if you discover an error in your shipping address after placing an order. We cannot guarantee that changes can be made once an order has entered processing or has been shipped.

7. TAXES AND CUSTOMS DUTIES

For international orders, the customer may be responsible for the following charges, where applicable:

• Customs duties.

• Local taxes.

• Import fees.

These charges are not included in the product price unless expressly stated otherwise at checkout or in the applicable shipping terms.

Any applicable charges imposed by customs authorities or local governments are determined by the relevant authorities and may vary depending on the destination country.

8. UNDELIVERED ORDERS

If an order cannot be delivered for reasons attributable to the customer, such as:

• Repeated absence of the recipient.

• An incorrect or incomplete shipping address.

• Failure to collect the package from the designated pickup location.

And the package is subsequently returned to us, FlyDoze may, subject to applicable law:

• Arrange reshipment after the customer agrees to pay any applicable additional shipping charges.

• Cancel the order and deduct reasonable, documented shipping or logistical costs where such deductions are legally permitted.

Any cancellation, refund, or deduction will be handled in accordance with applicable consumer protection laws and our Returns, Warranty & Refund Policy.

9. TRANSFER OF RISK

For consumer purchases, the risk of loss or damage to a product generally passes to you when you, or a third party designated by you other than the carrier, physically receive the order, unless applicable law provides otherwise.

If you independently arrange a carrier that was not offered by FlyDoze, risk may pass when the product is handed over to that carrier, where permitted by applicable law.

We recommend inspecting your package upon arrival and promptly reporting any damage, missing items, or other issues in accordance with our Returns, Warranty & Refund Policy.

10. CONTACT US

For questions or concerns regarding shipping and delivery, please contact us:

Email: support.flydoze@gmail.com
Website: https://flydoze.store

We aim to respond to customer inquiries within 2 business days, although response times may be longer during periods of exceptionally high demand.