Terms of service

TERMS & CONDITIONS

Brand: FlyDoze
Website: https://flydoze.store
Customer Support: support.flydoze@gmail.com
Last Updated: October 6, 2026

These Terms & Conditions (the “Terms”) govern your access to and use of https://flydoze.store (the “Website”) and the purchase of any products offered through it. The Website is operated by FlyDoze (“FlyDoze,” “we,” “us,” or “our”).

By accessing the Website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please do not use the Website.

1. WHO WE ARE AND HOW TO CONTACT US

The Website is operated by FlyDoze. You may contact us at any time at support.flydoze@gmail.com.

Whenever these Terms require written communication, an email sent to this address will satisfy that requirement.

2. ELIGIBILITY AND ACCEPTANCE

By using the Website, you confirm that you are at least 18 years old, or that you are using the Website under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into a binding agreement.

These Terms apply to all orders placed through the Website and may be updated from time to time, as explained in Section 17.

3. ACCOUNT AND ACCURATE INFORMATION

You may be able to create an account to place orders. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.

You agree to provide accurate, current, and complete information when placing an order. We reserve the right to reject or cancel an order if the information provided is false, incomplete, or cannot be verified, subject to applicable law.

4. PRODUCTS AND AVAILABILITY

We take reasonable care to describe and display our products accurately. Minor variations in color, appearance, or measurements may occur, and product images are provided for illustrative purposes.

All products are subject to availability. We reserve the right to modify or discontinue any product at any time.

If a product becomes unavailable after you place an order, we will notify you and offer a replacement product or a full refund.

5. PRICING AND PAYMENT

Prices are displayed on the Website and may change at any time. Price changes will not affect orders we have already accepted.

Unless otherwise stated, prices do not include shipping charges, which will be displayed before you complete your order.

Depending on the destination country, customs duties, import taxes, or other charges may apply when your order arrives. You are responsible for these charges unless applicable law or our stated shipping terms provide otherwise.

Payment is processed through third-party payment providers at checkout. By submitting an order, you confirm that the payment method used belongs to you or that you are authorized to use it.

We reserve the right to verify payments and cancel orders if payment cannot be authorized or if we reasonably suspect fraudulent activity, subject to applicable law.

6. ORDERS AND FORMATION OF THE CONTRACT

When you place an order, you are making an offer to purchase the selected products.

After submitting your order, you will receive an order acknowledgment email confirming that we have received your order. This acknowledgment does not, by itself, constitute acceptance of your offer.

A binding contract is formed when we send you an email confirming that your order has been shipped, unless applicable law provides otherwise.

We may reject or cancel an order before shipment, for example, if a product is unavailable, a pricing or description error has occurred, or we reasonably suspect fraud. If we cancel an order for which payment has already been made, we will refund the amount paid for that order.

Nothing in this section limits any mandatory consumer rights that apply to your purchase.

7. PRICING OR DESCRIPTION ERRORS

Despite our best efforts, a product may occasionally be listed with an incorrect price or description.

If we discover an error affecting a product you ordered, we will contact you and ask whether you wish to proceed at the correct price or cancel your order.

If we cannot reach you within a reasonable period, we may cancel the affected order and issue a full refund of any amount paid.

8. SHIPPING AND DELIVERY

Shipping and delivery are governed by the Shipping Policy published on https://flydoze.store, which forms part of these Terms.

Delivery dates and timeframes displayed on the Website are estimates and are not guaranteed unless expressly stated otherwise.

During periods of exceptionally high demand, such as Black Friday, Christmas, New Year's, Mother's Day, and other holiday or promotional seasons, or under extraordinary circumstances such as carrier congestion, supply chain disruptions, severe weather, or similar events, delivery timeframes may be extended by up to 30 business days from the purchase date, subject to applicable law.

Where reasonably possible, we will notify you of anticipated delays by email. If your order has not been delivered within the applicable timeframe, please contact our customer support team so we can review the situation and work with you to determine an appropriate solution.

FlyDoze is not responsible for delays attributable to shipping carriers, customs authorities, periods of exceptionally high demand, or events beyond our reasonable control, including force majeure events, to the extent permitted by applicable law.

Responsibility for the products passes to you upon delivery, except where applicable law provides otherwise. Nothing in this section affects your statutory rights regarding defective products, products that do not match their descriptions, or products that have not been delivered as required by law.

9. RETURNS AND WARRANTY

Returns and warranty claims are governed by the Returns, Warranty & Refund Policy published on https://flydoze.store, which forms part of these Terms.

In summary, FlyDoze offers a voluntary 90-day warranty covering only the following situations:

  • Manufacturing defects.

  • Products that arrive damaged.

  • Products or variants that differ from those ordered.

During periods of exceptionally high demand or other extraordinary circumstances, our response times and the processing of returns, refunds, replacements, and reshipments may be extended as described in our Returns, Warranty & Refund Policy.

These extended timeframes do not override or reduce any statutory deadlines or consumer rights applicable to your purchase.

This voluntary warranty is provided in addition to, and does not replace or limit, any statutory consumer rights under the laws applicable to your purchase. These may include the 14-day right of withdrawal and statutory remedies for defective goods available to eligible consumers in the United Kingdom and the European Union.

10. INTELLECTUAL PROPERTY

All content on the Website, including text, images, logos, graphics, and design elements, is owned by FlyDoze or used under license.

You may not reproduce, distribute, modify, republish, or otherwise use any Website content without our express written permission, except as permitted by applicable law.

11. PROHIBITED USES

You agree not to use the Website:

  • For any unlawful, fraudulent, or deceptive purpose.

  • In any way that could damage, overload, disrupt, or impair the operation of the Website.

  • To attempt unauthorized access to any systems, accounts, or data.

  • To interfere with the security or proper functioning of the Website.

  • To violate the rights of FlyDoze or any third party.

We may suspend or restrict access to the Website in response to violations of these Terms, subject to applicable law.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, FlyDoze will not be liable for:

  • Indirect, incidental, special, or consequential losses, including loss of profits.

  • Economic losses arising from the use of the Website or products, except where such liability cannot lawfully be excluded.

  • Damage resulting from a customer's misuse of a product or failure to follow applicable product instructions.

To the extent permitted by applicable law, our total liability for a claim relating to a particular product will not exceed the amount you actually paid for that product.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

Nothing in this section limits any non-waivable consumer rights or remedies.

13. DISCLAIMER OF WARRANTIES

The Website and its services are provided on an “as is” and “as available” basis, subject to any warranties or protections required by applicable law.

To the maximum extent permitted by law, we do not guarantee that the Website will operate without interruption or errors or that it will always be free from harmful components.

We take reasonable measures to maintain the Website and support its proper operation.

Nothing in this section excludes or limits any express warranty or implied warranty that cannot legally be excluded, including applicable statutory warranties for consumer products.

14. THIRD-PARTY LINKS

The Website may contain links to third-party websites or services.

FlyDoze does not control and is not responsible for the content, policies, products, or services of third parties. Accessing third-party websites is at your own risk, and your use of those websites is subject to their applicable terms and policies.

15. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold FlyDoze harmless from claims, liabilities, damages, and reasonable expenses arising directly from your unlawful use of the Website, your material violation of these Terms, or your infringement of third-party rights.

This section does not apply to the extent a claim results from our own negligence, misconduct, breach of contract, or other conduct for which liability cannot lawfully be excluded or transferred to you.

16. PRIVACY AND DATA PROTECTION

The collection and processing of your personal information are governed by our Privacy Policy, available at https://flydoze.store.

By using the Website, you acknowledge that your personal information will be handled in accordance with that policy and applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the UK GDPR, where applicable.

17. CHANGES TO THESE TERMS

We may update these Terms from time to time.

The version in effect when you place your order will generally apply to that order, subject to any mandatory legal requirements. Changes will be published on the Website with an updated “Last Updated” date.

We encourage you to review these Terms before making a purchase.

18. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms are governed by the laws of Spain, without prejudice to any mandatory consumer protection laws that apply in your country of residence.

Consumers in the European Union may have access to applicable consumer dispute resolution mechanisms under the laws of their country. The European Commission's former Online Dispute Resolution (ODR) platform was discontinued on July 20, 2025, and is no longer available as a dispute resolution channel.

Consumers in the United Kingdom may be entitled to use an approved Alternative Dispute Resolution (ADR) scheme, where applicable.

Nothing in this section prevents consumers from exercising any mandatory rights or bringing claims before a court with jurisdiction under applicable law.

19. CONTACT US

FlyDoze
Website: https://flydoze.store
Email: support.flydoze@gmail.com

We aim to respond to all inquiries within 2 business days, or within 5 business days during periods of exceptionally high demand.